Delete your Sun AI account
Sun AI is published by Sunapax Limited. You can delete your account and its data at any time, either from inside the app or by email.
From the app
- Open Sun AI and go to the Profile tab.
- Tap Account.
- Tap Delete account.
- Type DELETE to confirm.
Your account is removed straight away. You do not need to contact us.
By email
Send a request from the email address on your account to [email protected]. We will confirm and delete the account within 30 days.
What gets deleted
- Your profile, display name, username and sign-in details
- Saved places and alert settings
- Your whole chat history with the assistant
- Units, language and appearance preferences
- Your public profile page, if you created one
Deleting your account does not cancel a paid subscription. Cancel it separately in your Google Play or App Store account settings, otherwise it keeps renewing.
What we keep, and for how long
- Payment records: kept as long as tax and accounting law requires, usually seven years. They are no longer linked to your profile.
- Analytics and crash data: already stored without your name or email. It expires automatically within 14 months.
- Backups: removed within 30 days of deletion.
Last updated: 24 October 2026